Privacy Policy

This privacy policy explains how ATR Travel collects, uses, and protects personal information through its website, inquiry forms, and booking-related services.

1. Information we collect

We may collect information you submit directly through forms, messages, and booking-related requests, including:

  • Full name
  • Email address
  • Phone number
  • Travel details such as flight information, pickup location, destination, and service preferences
  • Message content, booking notes, and special requests

2. How we use your information

  • To respond to inquiries and provide customer support
  • To process bookings and arrange travel services
  • To confirm pickup details, travel requirements, and itinerary updates
  • To send service notifications, confirmations, or follow-up messages
  • To improve the website, services, and customer experience

3. Sharing of information

We may share necessary travel information with trusted service providers only when needed to complete your booking or transport arrangement, such as:

  • Drivers and local operators
  • Payment and booking-related service providers

We do not sell your personal information.

4. Cookies and website usage data

Our website may use cookies or similar technologies to support site functionality, improve performance, and analyze page usage. This may include:

  • Basic technical information such as browser type and device details
  • Pages visited and time spent on the website
  • Preference or session data used to improve browsing experience

5. Data retention

We keep personal information only as long as necessary to manage your inquiry, booking, legal obligations, or customer service records. When information is no longer needed, we take reasonable steps to delete or secure it.

6. Security

We use reasonable administrative and technical safeguards to protect personal information from unauthorized access, loss, misuse, or disclosure. However, no online system can be guaranteed 100% secure.

7. Your choices

  • You may contact us to request updates to your information.
  • You may ask us to stop using your information for non-essential communications where applicable.
  • You may reach us if you have questions about how your data is handled.

8. Third-party services

Because ATR Travel works with trusted travel partners and booking providers, some information may be processed by third-party platforms needed to fulfill your travel request. Their own policies may also apply.

9. Contact us

If you have questions about this privacy policy, please contact us at dave@atr.ph or through the phone numbers listed on our website.